Frequently Asked Questions

I was absent during the delivery

If you were absent at the first attempt of delivery, a notice will be left by the courier.


You can collect the package from the post office or pick-up station.

How to track my order?

Once your package is shipped out, an email will be sent to notify you, log in your account to know how to track your order.

How to change my shipping address?

You can change the shipping address by contacting us before the shipment of your order. Note once the package is shipped out, it’s not possible to change the address.

How to return an item

                                   

If you are not 100% satisfied with the purchase, you have 30 days to return your items from the date you receive the order.

Return Policy to learn more about our return policy.


How to measure your body

Measure directly on your body. Measure your chest over the fullest part of your bust while wearing a bra that fits(a).  Your seat measure should be measured around the fullest part of your  hips. Inside leg length is measured from the crotch to the floor. Do not measure over other clothing.

 a) Bust
   *This is not your bra size!
   *Wear an unpadded bra (your dress will have a built-in bra)
   *Relax arms at sides
   *Pull tape across the fullest part of the bust
b) Waist
   *Find the natural waist
   *This is the smallest part of the waist
   *Usually about 1 in. above belly button
   *Keep tape slightly loose to allow for breathing room
c) Hip
   *Find the widest part of the hips
   *Usually about 7 in. below natural waist
   *Tape should brush across both hipbones
d) Inside leg length

 

Will the sold out products be back in stock?

If an item is marked as "Sold Out", we suggest you return later to see if it has been restocked. If the item is still out of stock after a week, it’s likely to be removed from our online store.

we will restock the item as soon as possible.

Where are your products sent from?

At the moment, we have warehouses located in the United States, Europe, and China, products will be sent from one of these warehouses according to the stock availability.

What products do you offer?

We offer clothing, especially dress from the latest fashion trends of the streets. If you’re looking for the latest in style, you’ve come to the right place!


Feel free to visit our Style Gallery and get a preview of the amazing looks uploaded by our customers.

What methods of payment do you accept?

You can pay by credit card.